Knowledge & Productivity

Enterprise Knowledge Assistant

Answers enterprise questions from internal knowledge with retrieval, reranking and optional grounding verification.

Models an enterprise knowledge assistant as a reusable retrieval-and-generation workflow. Quick and Verified designs expose the difference between the core grounded-answer path and deeper evidence/verification work.

KnowledgeRetrievalRerankingGrounding
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Design variants

The same solution, implemented 2 ways. Choosing one changes the workflow and dependencies described below; it does not calculate anything.

How it works

6 operations and 9 activities, in the order they run. Expand an operation to see its activities.

  1. Interpret the employee's question and normalize it.

  2. Prepare and embed a retrieval query, and search enterprise knowledge.

  3. Rerank the candidates and assemble the grounded context.

  4. Write the grounded answer with its citations.

  5. Check the answer against the evidence it cites.

  6. Revise the answer against the verification notes. Not a separately priced delivery step: Quick delivers the grounded answer itself.

What this solution uses

For Quick Knowledge Answer. An activity that calls a model and a service appears in both groups.

AI / model work6

  • Model Request InterpretationInterpret Knowledge RequestDefault: Ctxdex Intelligence 4 Fast
  • Embedding ModelEmbed QueryDefault: Ctxdex Retrieval 3 Embed
  • Reranking ModelRerank CandidatesDefault: Ctxdex Retrieval 2 Rerank
  • Model Grounded AnsweringGenerate Grounded Knowledge AnswerDefault: Ctxdex Intelligence 4 Fast
  • Model Grounding VerificationVerify Grounded Knowledge Answer
  • Model RevisionRevise Grounded Knowledge Answer

Services0

None in this design

    Application / workflow work3

    • Deterministic Query PreparationPrepare Retrieval Query
    • Local Enterprise SearchSearch Enterprise Knowledge
    • Deterministic Context AssemblyAssemble Grounded Context

    Design details

    Business unit
    Knowledge Work Request
    Design variants
    2
    Operations
    6
    Activities
    9
    Model-backed activities
    6
    Priced service dependencies
    0
    Application / workflow activities
    3

    Explore Scenario Economics

    Scenario Economics calculates this solution. There you can choose a compatible model or offering for each activity, set workload assumptions and volume, and change the other inputs Quick Knowledge Answer supports.

    Open Scenario Economics →